Terms and Conditions
If you receive an insect that is no longer alive or dies within the first week please notify us within 24 hours and we will consider a replacement. Dead insects must be returned for a replacement to be issued.
The privacy of your customer data and orders is important to us. We will not disclose or sell your customer data to any third party.
Orders are shipped by Express Post on Mondays or Tuesdays only, and only once your payments have been cleared. Shipping of orders may be delayed if the weather is extremely hot or cold. We will send you an email notifying you of any delays and also when your order is going to be shipped.
Insectpets reserves the right to alter pricing without notice.